Shipping policy

ORDER PROCESSING TIME

All products are made‑to‑order and fulfilled through our production partner, Printify. Processing times typically range from 2–7 business days, depending on the product and the production partner.

During peak seasons or high‑volume periods, processing times may be longer. Processing time does not include shipping time.

SHIPPING TIMES

Shipping times vary based on:

The customer’s location
The Printify production partner fulfilling the order
Carrier transit times

Estimated delivery windows are shown at checkout. These are estimates, not guarantees, in accordance with Etsy and Pinterest requirements for transparent shipping expectations.

Delays caused by carriers, customs, weather, or production partners are outside our control.

SHIPPING LOCATIONS

We ship to the regions listed at checkout. If your location does not appear as an option, we are unable to ship there at this time.

SHIPPING COSTS

Shipping costs are calculated at checkout based on:

The product(s) ordered
The production partner fulfilling the order
The customer’s shipping address

Shipping rates reflect Printify’s current shipping fees and may vary by product or region.

ORDER TRACKING

Once your order ships, you will receive a confirmation email with tracking information (when available). Some Printify production partners may not provide tracking for certain products or regions.

INCORRECT OR INCOMPLETE ADDRESSES

Customers are responsible for providing accurate shipping information. Orders shipped to incorrect or incomplete addresses due to customer error are not eligible for replacement or refund.

If an order is returned to the production partner due to an incorrect address, additional shipping fees may apply to resend the item.

LOST, DELAYED, OR DAMAGED PACKAGES

If your order arrives damaged, defective, or incorrect, contact us within 30 days of delivery. We will work with Printify to resolve the problem.

We are not responsible for:

Packages lost or delayed by the carrier
Packages marked as “delivered” but not received
Delays caused by customs or international processing

However, we will always do our best to assist you.

RETURNS & EXCHANGES

We accept returns and exchanges on eligible items.

To request a return or exchange, buyers must contact us within 30 days of delivery. Items must be shipped back within 30 days of delivery.

Conditions of Return

Buyers may return or exchange an item
Buyers must return the item within 30 days of delivery
Buyers are responsible for return shipping costs
Buyers are responsible for loss in value (as agreed upon with the seller) if the item is not returned in its original condition